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Sports 'n Chips
78 Stuart Drive
Poughkeepsie, NY 12603
The time it takes an order to ship varies depending on whether it ships from the warehouse
or directly from the manufacturer (possibly takes longer during the Christmas shopping period).
Please see the product page for estimated time before a product leaves the warehouse.
Most items are shipped via UPS, FedEx, or USPS. We are unable to ship internationally. In general,
we do not ship to Alaska, Hawaii, or PO Box addresses. However, if you contact us we will try to find
alternate shipping methods for these destinations.
Many of our products can be shipped to APO/FPO addresses. If you order a product that
All products must be returned in the original packaging. (This includes all tags and item containers). Failure to do so may result in a minimum 25% restocking fee. We will not accept returns on items that have been washed, used, worn or missing tags.
Customized and made to order (e.g. jewelry and diploma frames) products are not returnable. Recliners, Sofas, Video Rockers, and Kid's Recliners, and Golf Bags are subject to a 25% restocking fee. Poker chip and Slot Machine returns and exchanges are subject to a 15% restocking fee if returned as new and 25% if wrapped chips are opened.
For Damaged or Incorrect Merchandise:
If you should receive damaged or incorrect
merchandise, please contact Sports 'n Chips within 14 days of receipt to obtain an
RMA and instructions on how to return the damaged/incorrect item. Once the damaged
or incorrect merchandise is received at our warehouse, the correct replacement items
will be shipped to you free of any additional shipping charge. Note: Items shipped via a freight company (e.g. large items such as furniture and poker tables) should be inspected to make sure they are in good condition before signing any documents.
Please Note: We will only be able to reimburse return shipping costs in the event that
the customer requests an exact replacement of their damaged piece. Upon receipt of the
returned merchandise we will credit your credit card.